The Institute
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Half an hour after Tim Jamieson’s Delta flight was scheduled to leave Tampa for the bright lights and tall buildings of New York, it was still parked at the gate. When a Delta agent and a blond woman with a security badge hanging around her neck entered the cabin, there were unhappy, premonitory murmurings from the packed residents of economy class.
“May I have your attention, please!” the Delta guy called.
“How long’s the delay gonna be?” someone asked. “Don’t sugarcoat it.”
“The delay should be short, and the captain wants to assure you all that your flight will arrive approximately on time. We have a federal officer who needs to board, however, so we’ll need someone to give up his or her seat.”
A collective groan went up, and Tim saw several people unlimber their cell phones in case of trouble. There had been trouble in these situations before.
“Delta Air Lines is authorized to offer a free ticket to New York on the next outbound flight, which will be tomorrow morning at 6:45 AM—”